My daughter woke up early Sunday crying with ear pain.
MARCH 30, 2016
By Marie J, Patient's Mom
My daughter woke up early Sunday crying with ear pain. She is rarely sick, so she is not familiar with doctor visits and terrified of shots. Not only that, but she was worried we would spend "all of Easter morning" at the doctor. We arrived around 730 and were triaged and placed in a room by 8am and were done by 820am. I was very impressed.
Everyone from the registration clerk, to the triage nurse and of course Dr. Kim were amazing. The triage nurse (I wish I got her name) was so kind. She spoke to Autumn like she was an adult and was very kind and sympathetic with her. Dr. Kim was also very patient and put her at ease. For employees who were working on a holiday, you could not tell that work may not be the place they wanted to be. In the past, I have had some not so great visits, but this one was amazing. If this had been my first contact with Beaver Medical Group, I would be very impressed. The staff working on Easter should be commended and please tell all thank you again from me and Autumn!