Operator: (909) 793-3311 or toll-free: 800-481-2002
You can reach any Beaver doctor office or department through the operator.  

Location Information  
Click Here for facility phone numbers, hours, addresses, and maps  

If you are experiencing a life threatening problem, please call 911 immediately.
If you have a hearing or speech impairment, please call 711 for TDD/TYY services.

Medical Services: Call the operator at (909) 793-3311 or any facility number and ask for your doctor’s office for assistance with your medical needs including refilling a medication, authorizations, medical concerns, etc.

New Patients/General Help: Speak to a Patient Service Advisor if you would like to learn more about Beaver Medical Group and need to select a new physician. They can also help with many of your general questions (not including medical advice).

Concerns: If you are an HMO patient, call the member services line on the back of your insurance card to file an official concern/grievance. The insurance company will work with Beaver Medical Group to resolve your issue.   Scroll down for information regarding reporting compliance concerns.

If you are not an HMO patient (PPO, no insurance) and have a concern, you can call the operator to be transferred to the site where your concern originated.

Directory:
Call the operator, or you can call direct to these departments:  

Centralized Appointments: (909) 335-4105
Allergy Appointments: (909) 335-4109
Eye Department Appointments: (909) 335-4112
Nurse Advice Helpline: Call any main line after-hours including (909) 793-3311
Health Education: (909) 335-4131
Patient Service Advisor (general help, resource for new patients and those wanting to change doctors): (800) 831-0001
Patient Financial Services (insurance, billing & statement assistance): (909) 335-4188
HMO Information (authorizations & referral status to outside medical facilities): (866) 230-2835

Main facility phone numbers (operators):
Click a link below for hours, address and additional information

Banning Primary Care Center: (951) 845-0313
Banning Specialty Care Center: (951) 845-0313
Beaumont Office and Urgent Care: (951) 845-0313
Colton Office: (909) 370-4100
Highland Main Office: (909) 862-1191
Highland Church Street Office: (909) 862-1191
Redlands Main Office: (909) 793-3311
Redlands Beaver Advantage Health Center: (909) 794-3682
Redlands Health Education: (909) 335-4131
Redlands Oasis Medical Plaza (Eye Dept & Rheumatology): (909) 335-4112
  Redlands Oasis Pediatrics: (909) 335-0200 
Redlands Terracina Pediatrics:(909) 335-0200
Redlands Terracina Physical Therapy: (909) 792-9737
Redlands Terracina Surgery: (909) 335-0201 
Redlands Orthopedic Office: (909) 793-2634
Redlands Terracina Urology Office: 909-793-2714
Redlands Urgent Care Center: (909) 792-2605
Yucaipa Valley Office: (909) 795-9747
 

Beaver Medical Group MyChart

Please sign up for the Beaver Medical Group MyChart to:

• View Lab Results
• Request to Refill Medication
• Manage your Appointments
• Communicate with your doctor        

For more information about MyChart, click here.

Reporting Compliance Concerns

If you become aware of any situation that may implicate Beaver and Optum’s high ethical or legal standards you must report the matter to the Compliance or Privacy office of your physician, medical group, or health plan. All concerns are kept confidential to the extent possible within our legal obligations and, if you choose, may be reported anonymously. Beaver Medical Group and Optum has a no-tolerance policy for retaliation or retribution against anyone who in good faith reports suspected violations.

The Compliance & Ethics HelpCenter  Available 24 hours a day, 7 days a week. You can report anonymously, where permitted by law.
Phone:  (800) 455-4521 (U.S.) or find your country’s dialing instructions on the HelpCenter portal.
Online:  uhghelpcenter.ethicspoint.com

UnitedHealth Group Compliance & Ethics
Phone:  (952) 936-7463
Online:  EthicsOffice@uhg.com