Operator: (909) 793-3311 or toll-free: 800-481-2002
You can reach any Beaver doctor office or department through the operator.
Click Here for facility phone numbers, hours, addresses, and maps
If you are experiencing a life threatening problem, please call 911 immediately.
If you have a hearing or speech impairment, please call 711 for TDD/TYY services.
Medical Services: Call the operator at (909) 793-3311 or any facility number and ask for your doctor’s office for assistance with your medical needs including refilling a medication, authorizations, medical concerns, etc.
New Patients/General Help: Speak to a Patient Service Advisor if you would like to learn more about Beaver Medical Group and need to select a new physician. They can also help with many of your general questions (not including medical advice).
Concerns: If you are an HMO patient, call the member services line on the back of your insurance card to file an official concern/grievance. The insurance company will work with Beaver Medical Group to resolve your issue.
If you are not an HMO patient (PPO, no insurance) and have a concern, you can call the Beaver Medical Group Quality Management Department at (909) 793-3311 x1737.
Call the operator, or you can call direct to these departments:
Centralized Appointments: (909) 335-4105
Allergy Appointments: (909) 335-4109
Eye Department Appointments: (909) 335-4112
Nurse Advice Helpline: Call any main line after-hours including (909) 793-3311
Health Education: (909) 335-4131
Patient Service Advisor (general help, resource for new patients and those wanting to change doctors): (800) 831-0001
Patient Financial Services (insurance, billing & statement assistance): (909) 335-4188
HMO Information (authorizations & referral status to outside medical facilities): (866) 230-2835
Diabetic Supplies – Call Byram Healthcare directly: New patients (877) 369-9093; Reorder (866) 340-0511
Main facility phone numbers (operators):
Click a link below for hours, address and additional information
Banning Primary Care Center: (951) 845-0313
Banning Specialty Care Center: (951) 845-0313
Beaumont Highland Springs Medical Plaza: (951) 845-0313
Colton Office: (909) 370-4100
Highland Main Office: (909) 862-1191
Highland Church Street Office: (909) 862-1191
Redlands Main Office: (909) 793-3311
Redlands Beaver Advantage Health Center: (909) 794-3682
Redlands Health Education: (909) 335-4131
Redlands Oasis Medical Plaza: (909) 793-3311
Redlands Terracina Pediatrics:(909) 335-0200
Redlands Terracina Physical Therapy: (909) 792-9737
Redlands Orthopedic Office: (909) 793-2634
Redlands Urgent Care Center: (909) 792-2605
Yucaipa Valley Office: (909) 795-9747
Please sign up for the Beaver Medical Group patient portal to:
- View Lab Results
- Request to Refill Medication
- View health problems, medications and immunizations
- View, download or print your BMG eChart
- Update my Patient Portal account information & more
Contact your doctor’s office who will verify your identity and issue you a pin number so you can register on the secure patient portal.